Asia Travel Forum

[igor]

kiran@charlieconnecxion.com


to DomainsTools case # LNC-263808

I have an issue with updating travelinasia.net ThumbNail
http://whois.domaintools.com/travelinasia.net it has been over two weeks
since I submited a request for an update! The site ThumbNail is completly
worng and does not reflect the current site information.

You can see the conversation to this matter here
http://www.aboutus.org/User_talk:Igorberger#domaintools_needs_to_update_the_Travelinasia.net_SnapShot

with about.org administrator Kristina here
http://www.aboutus.org/User_talk:KristinaWeis#TravelinAsia.net_ThumbNail_issue

As well as here
http://getsatisfaction.com/domaintools/topics/domaintools_can_you_hear_me

If this issue is not resolved promptly, I will be escalating it further more.

Thank you,
Igor Berger
Trael in Asia
Forum
Administrator
www.travelinasia.net

[igor]

I was promised to have this fixed in a few hours

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To: igorberger@yahoo.com
Subject: [#LNC-263808]: ThumbNail Update Issue Escalation
X-Mailer: DomainTools
X-Priority: 3
Date: Wed, 05 Dec 2007 10:22:33 -0800
Message-ID: <jsl9pl.1a38k2@support.domaintools.com>
CC:
From: "DomainTools.com (Tyler)" <support2006@nameintel.com> Add to Address Book Add Mobile Alert
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Igor,
I queued it for update. It will probably be updated in a few hours.

-Tyler



Ticket Details
===================
Ticket ID: LNC-263808
Department: Business Development
Priority: Critical

[igor]

12 hours latter the problem still is not fixed!

My post to Tyler at DomainTools support.

Hey, it is been 12 hours now, and nothing is updated!
http://source.domaintools.com/thumbnail.pgif?version=1&username=domaintools&key=umxxp-57676-kjghe-48211-yhwzw&url=travelinasia.net&size=10

[igor]

I have filled a Neglect Report with ICANN by a domain Registrar DomainTools aka whois.sc


http://www.icann.org/general/contact.htm

There is a problem with DomainTools.com Registrar eroniously represting my domain travelinasia.net (DomainTools is not my domain Registrar)
http://whois.domaintools.com/travelinasia.net

I filed a request with DomainTools support and was told it will be fixed in a few hours DomainsTools case # LNC-263808 but a few days later it is still not fixed, and no reply from customer support. I have made the original request one month ago to update ThumbNail.



You can see the whole issue which I am cataloging on my forum
http://www.travelinasia.net/forum/viewtopic.php?t=5972

Based on ICANN policy DomainToosl is violating
http://www.icann.org/general/consensus-policies.htm

As stated on this page.
http://www.icann.org/announcements/announcement-06mar07.htm

Registrars must adhere to consensus policies (http://www.icann.org/general/consensus-policies.htm) e.g, Inter Registrar Transfer Policy, Uniform Domain Name Dispute Resolution Policy, Whois Data Reminder Policy, Whois Marketing Restriction Policy, Restored Names Accuracy Policy and the Expired Domain Deletion policy.

It has been over a month since I requested DomainTools to update the TravelinAsia.net ThumbNail.

DomainTools is a Registrar for whois.sc and owned by www.nameintelligence.com

Thank you
Igor Berger
Travelinasia.net
Domain Owner
www.travelinasia.net

I am moving this to PHSDL because DomainTools is Spamming the Internet intentionally by providing inacurate and erroneous information about Travelinasia.net domain.

Thank you,
Igor Berger
PHSDL
Administrator
www.phsdl.net

[igor]

Notified DomainTools of a complaint to ICANN

Being that the issue has not been resolved, I have escalated this to ICANN filling a complaint against DomainTools.com aka whois.sc registrar.

It has been about a month since the intial ThumbNail update que request for TravelinAsia.net to DomainTools.com

If the neglect is not corrected, I will be escalating this to Google Search Engine Quality Team and Adam Lasnik Google search engine Evangelist for Spamming Google violation of GQG by DomainTools.

I am documenting this complaint issue on Travel in Asia forum
http://www.travelinasia.net/forum/viewtopic.php?t=5972

Thank you,

Igor Berger
PHSDL
Administrator
www.phsdl.net

[igor]

After being notified by ICANN complaint id: #AIK-83246-967 that DomainTolls.com is not an acredited Registrar with ICANN I have escalated the complint to PHSDL ICANN blog, alerting DomainTolls.com Registrar of improprieties by DomainTools.com domain resaler.

http://public.icann.org/node/316

Thank you
Igor Berger
PHSDL
Administrator

[igor]

Is there a reason why you do not want to fix this problem?

Learning from ICANN that you are not an acredited ICANN Registrar I have escalated this complaint to your Registrar via PHSL ICANN public blog for impropriaties!

Travelinasia.net is a honeypot forum for PHSDL www.phsdl.net but the ThumbNail image that you showing is of a travel agency, this is misrepresenting an anti Spam project!

Yoy are deceitful hurting PHSDL project and Spamming Google!
I will be escalating this to Google Search Quality Team and will also tak to Aboutus.org who you have a data exchange relationship!

I see you do not care at all about the Internet, the developers, and users.
Your company is a very bad and malicious Netizen.

Your behavior is gross neglegence.

Igor

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